Terms & Conditions

Welcome to Raylux.in (“Site”). The website is owned and operated by Raylux (“Raylux”). By accessing or using our Site, you agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree with any part of these Terms, please do not use our Site.

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Acceptance of Terms

These Terms govern all products and services offered on the Site. Your access to the Site is conditional upon your acceptance of and compliance with these Terms, as well as our Privacy Policy and Return Policy (collectively referred to as “Policies”). Please read these documents carefully.

User Account

The Site is intended for use by adults only. If you are a minor, you must use this Site under the supervision of a guardian. You are responsible for maintaining the confidentiality of your account and password, and you accept responsibility for all activities that occur under your account. If you suspect any unauthorized access to your account, please contact us immediately.

Order Acceptance

Your order constitutes an offer to purchase a product. We will accept your order by sending you a confirmation email or message regarding the products ordered. Acceptance is subject to your agreement to these Terms.

Pricing

Prices displayed on the Site are subject to change without notice. Prices include applicable taxes unless stated otherwise. Additional charges may apply based on your location.

Shipping and Handling

Raylux aims to ship your products promptly; however, shipping times may vary based on several factors. Typically, orders are dispatched within 2-3 business days, with delivery expected within 4-7 business days thereafter. We are not liable for delays caused by third-party shipping services.

Risk of Loss

Title and risk of loss for products purchased from Raylux pass to you upon delivery.

Returns and Exchanges

Raylux offers a return policy allowing customers to request returns within 3 days of delivery for unused items in original packaging. For more details on our return process, please refer to our Return Policy.

Intellectual Property Rights

All content on this Site, including but not limited to text, graphics, logos, and software, is the property of Raylux or its licensors and is protected by Indian copyright laws. Unauthorized use of any content may violate copyright, trademark, or other laws.

Limitation of Liability

Raylux shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or any products purchased through it. In jurisdictions that do not allow limitations on liability for consequential or incidental damages, these limitations may not apply.

Indemnification

You agree to indemnify and hold harmless Raylux and its affiliates from any claims or damages arising out of your violation of these Terms or your use of the Site.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.

Changes to These Terms

Raylux reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page. Your continued use of the Site after changes constitutes your acceptance of the new Terms.

Contact Information

For questions regarding these Terms and Conditions, please contact us at:

  • Email: care@raylux.in
  • Phone: 7808-189-188

Thank you for visiting Raylux.in! Your satisfaction is important to us.